Quick Roster support
Get help with the roster work in front of you.
Whether you are setting up a workplace, reviewing pricing, or trying to untangle a roster issue, we will help you find the right next step without sending you through a maze.
Support desk
Route your question
Useful first detail
Tell us what kind of workplace you roster and what you were trying to do when the question came up.
Start here
Choose the path that matches your question.
Support should be direct. Pick the route that gets you to the clearest answer fastest.
I need help with Quick Roster
Send us your account, setup, or roster question and include the workplace details we should know.
Email SupportI need pricing clarity
Book a short meeting so we can price Quick Roster around your headcount, locations, and setup needs.
Book Pricing CallI am comparing features
Walk through the feature map before contacting us, then bring your workflow questions to the call.
View FeaturesSupport topics
We can help with setup, workflow, and operational questions.
Account and access
Login questions, user roles, manager access, and getting the right people into the workspace.
Roster setup
Locations, roles, templates, weekly patterns, staffing rules, and the first usable roster workflow.
Availability and requests
Staff availability, leave requests, recurring preferences, shift changes, and manager approvals.
Award-aware checks
Penalty visibility, breaks, overtime patterns, review notes, and risk checks before publishing.
Pricing and rollout
Workplace quote questions, onboarding options, manager training, and what affects your setup.
Reports and integrations
Roster health, coverage reports, export needs, payroll questions, and future integration planning.
Before you email
A few details help us answer faster.
You do not need to write a perfect ticket. Just send enough context so we can understand the workplace, the roster step, and what is blocking you.
Email hello@thequickroster.comInclude this if you can
Your workplace name and role
What you were trying to do
The page, roster, or staff group involved
Screenshots or error text if something failed
Common questions
Quick answers before you contact us.
Where should I go for pricing questions?
Book a pricing meeting. Roster cost depends on headcount, locations, complexity, award-aware setup, onboarding, and support needs.
Can I ask setup questions before buying?
Yes. The pricing meeting is also a practical fit conversation, so you can ask how Quick Roster would work for your current process.
What should I include in a support email?
Include your workplace name, what you were trying to do, what happened, and any screenshots or exact error text.
Are the resource guides ready?
The resource library is being prepared. Until then, support and pricing calls are the fastest way to get specific answers.
Still unsure?
Book a pricing meeting and bring your support questions with you.
We can talk through price, feature fit, setup, and the parts of your roster process that need the most help.
Book My Pricing Meeting